NGD77's Privacy Policy — Your data, your control

1 Introduction & Applicability

NGD77 (referred to as "we", "us", or "the platform") provides a safe and trusted online gaming environment for users in Bangladesh and internationally. This Privacy Policy explains what information we collect, how it is used, and the steps we take to keep your data secure.

By using NGD77's website, mobile app, or any of our other services, you are considered to have agreed to this Privacy Policy. If you do not agree with this policy, please discontinue use of our platform.

2 What Information We Collect

NGD77 collects various types of information to create your account, deliver our services, and maintain platform security. We only collect what is strictly necessary and do not gather data beyond what is required.

• We never directly collect or store your password; passwords are always hashed.
• Card numbers and bank account details are not stored on our servers.
• Any information you voluntarily provide is protected under our Privacy Policy.

3 How We Use Your Information

NGD77 uses the information it collects solely for specific, legitimate purposes. Your data helps us improve our services and deliver a better experience for you.

• To create, verify, and manage your account.
• To process deposit, withdrawal, and betting transactions.
• To prevent fraud and ensure platform security.
• To provide customer service and resolve issues.
• To comply with legal and regulatory obligations.
• To deliver a personalized experience tailored to your preferences.
• To send notifications about promotional offers and bonuses (with your consent).

4 Cookies & Tracking Technologies

The NGD77 website uses cookies and similar technologies to make your browsing experience smoother and more personalized. Cookies are small data files stored on your device.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: For website usage analysis and improvement.
• Marketing Cookies: To display relevant advertisements (optional).

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.

5 Data Sharing & Disclosure

NGD77 shares your personal information with third parties only in limited, specific circumstances. We never sell your data for commercial purposes.

• Payment Processors: Limited data is shared with Mobile Banking, Nagad, and Rocket solely for transaction verification.
• Legal Authorities: Information may be disclosed in compliance with court orders or government directives.
• Fraud Prevention: Information may be verified against anti-fraud systems.
• Technology Partners: For hosting and infrastructure services — subject to strict confidentiality agreements.

6 Data Retention Period

NGD77 retains your information only for as long as needed to provide our services or meet legal obligations. Even after account closure, certain data may be kept for a defined period as required by law.

• Active account data: retained for the full duration the account remains active.
• Transaction records: 5 years (financial regulatory requirement).
• KYC documents: 5 years after account closure.
• Betting history: 3 years.
• Customer service communications: 2 years.

After the retention period, data is securely deleted or anonymized so that individuals can no longer be identified.

7 Data Security Measures

NGD77 uses industry-leading technology to protect your information. Our security team monitors systems 24/7 to detect any unusual activity.

• All data transmissions are secured with TLS 1.3 encryption.
• Sensitive data is stored with AES-256 encryption.
• Financial information is stored on PCI-DSS compliant servers.
• Two-Factor Authentication (2FA) is available on all accounts.
• Regular security audits and penetration testing are conducted.
• In the event of a data breach, affected users will be notified within 72 hours.

8 Your Data Rights

NGD77's Privacy Policy gives users full control over their own data. You can exercise the following rights at any time.

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Object: The right to object to the processing of your data for specific purposes.
• Right to Data Portability: The right to receive your data in a readable format.
• Right to Withdraw Consent: You have the right to opt out of marketing communications at any time.

To exercise these rights, email our support team. We will respond within 30 days.

9 Children's Privacy

NGD77 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• If anyone under 18 creates an account, it will be closed immediately.
• Any minor's data found in our system will be deleted immediately.

10 Third-Party Services

NGD77's platform uses certain third-party technologies to enhance our service quality. Every third-party partner is required to comply with our privacy standards.

• Payment gateways: Mobile Banking, Nagad, Rocket — their own privacy policies apply.
• Cloud hosting provider — subject to strict data protection agreements.
• Analytics tools — using anonymous and aggregated data only.
• Fraud detection system — for security purposes.

11 Privacy Policy Changes

NGD77 may update this Privacy Policy from time to time. We will notify you of any significant changes via email or a platform notification before they take effect.

• You will be notified at least 7 days before any changes take effect.
• Continued use of the platform after changes are made will be considered acceptance of the updated policy.
• Previous versions are archived and available upon request.

12 Contact Us

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact our dedicated Privacy Team.

You are welcome to visit our FAQ Page You can also find answers to common questions there.